Protection of Personal Information

General Information

At Les Manifestes 2012 Inc. ("Les Manifestes"), the protection of your privacy is paramount and is one of our top priorities. We strive to earn your trust by ensuring you have a thorough understanding of what you're committing to when engaging with our professional services, whether you're interacting with one of our representatives, exploring our online services, or doing business with us.

Your personal information, which includes any information that identifies you as an individual, deserves special attention. This may include your name, postal address, location data, telephone number, email address, IP address, or any other combination of information that identifies you.

Objectives of the Privacy Policy

The privacy policy aims to inform you about:

  • How we collect, store, process, and disclose your personal information, as well as the purposes for which it is used;
  • The security measures in place to protect the confidentiality of your personal information;
  • The individual responsible for personal information on this site.

Collection and Use of Personal Information

We only collect personal information necessary for the following purposes and use it only in accordance with applicable law:

  • To provide our website and evaluate its performance, including statistical analysis of user characteristics and behaviors;
  • To inform you of news, updates, and offers regarding the services, products, and activities of Les Manifestes clients, to the extent you have consented to such communications;
  • In accordance with any contractual agreement between Les Manifestes and you, if applicable;
  • To cooperate in an investigation of a breach of law or to protect or defend a legal interest;
  • To comply with a court order, subpoena, or inquiry from authorities;
  • To exercise rights and remedies under any contract or other obligation between you and Les Manifestes; and
  • As permitted or required by applicable laws.

We may collect your personal information from the following sources:

  • GA4 tools, Facebook pixels, Messenger, login cookies (cookies), and others;
  • Our business partners or suppliers (Les Manifestes makes reasonable efforts to ensure that these third parties have obtained your consent to share your personal information);
  • Government authorities;
  • You have voluntarily provided them to us, including by email, phone, in person, or by subscribing to a newsletter for which we are responsible;

As for login cookies, cookies, invisible pixels or other similar technologies (" Cookies"), these are fragments of data that can be transmitted from a web server to your computer, and then stored by your browser on your hard drive. These may include information about your online preferences. However, they often include a unique anonymous identifier that allows for the collection of depersonalized information. By using our website or those of our clients, you agree that we may use these Cookies in accordance with this policy. Please note that you have the option to revoke your consent regarding the use of Cookies at any time by adjusting your preferences directly in your internet browser.

However, please note that disabling certain Cookies may impact the quality of your browsing experience. We also use GA4 as a means to collect data on users. This tool provides us with data on user actions, such as pages visited, traffic origin, and time spent on our site. This data is presented in digital form and does not allow identification of the user in question.

Disclosure of Your Personal Information

Les Manifestes will disclose personal information to third parties only in the following cases:

  • With its affiliated companies;
  • You have expressly consented to Les Manifestes disclosing your personal information to a third party;
  • With its service providers and other partners, with whom Les Manifestes has entered into a contract, for the purpose of providing and improving its services, products, and website. They will access and process your personal information only in accordance with Les Manifestes' instructions and will be bound by strict contracts requiring them to protect your personal information in compliance with the law;
  • When required in response to a valid court order, subpoena, inquiry from authorities, or as permitted or required by applicable laws;
  • To report to law enforcement authorities any activity that Les Manifestes believes, in good faith, to be illegal. Les Manifestes may disclose certain personal information when it reasonably believes such disclosure is necessary to protect the rights, property, and safety of third parties, including Les Manifestes, or to ensure compliance with your obligations to Les Manifestes; and
  • When necessary to any successor of Les Manifestes' activities, whether by merger, business transfer, or any other operation.

Les Manifestes would like to draw your attention to the fact that any government entity to whom your personal information is disclosed is subject to the Access to Information Act (Quebec).

Retention of Your Personal Information

Your personal information is stored in a database and hosted on various servers. When collecting data, we are committed to maintaining the highest level of confidentiality in the respect and security of your personal information, while remaining at the forefront of the latest technological and digital innovations. Indeed, we will retain your personal information for as long as necessary to provide you with our services, manage our activities, and comply with our legal obligations. They are subsequently destroyed in accordance with applicable law.

Exclusion

It is likely that our website contains hyperlinks to other sites, services, or any other type of application. Les Manifestes has no control over the privacy practices of these third-party sites. Therefore, the personal information you provide on these third-party sites is not covered by our privacy policy. Indeed, they are subject to the privacy policy of the respective third-party sites, and it is your responsibility to review these privacy policies to protect your personal information. We do not verify the content of these sites and disclaim any liability for the content or privacy policies of these third-party services. Therefore, we recommend that you carefully read the privacy policies of the third-party services you access.

Modifications

This policy may be amended to better serve you or due to changes in technology, applicable law, or regulations. If so, we will indicate the last updated date at the top of this page. Therefore, we encourage you to regularly review this policy to stay informed about how your personal information is being handled.

Rights Regarding Access and Correction of Your Personal Information

You have fundamental rights regarding your personal information, including:

  • The right of access to your personal information and to know its source;
  • The right to rectification in case of inaccurate personal information;
  • The right to request a copy of your personal information; and
  • The right to withdraw previously given consent for the processing of your personal information, as applicable.

Therefore, you can request from Les Manifestes:

  • To confirm the existence and consult information that Les Manifestes holds about you;
  • A copy of your information in a written and intelligible format, in a structured and commonly used technological format;
  • To disclose your information to a person or organization authorized by law to receive it;
  • To correct or update any of your information if the information is inaccurate, incomplete, or misleading, or if the collection, communication, or retention of the information by Les Manifestes is not authorized by law;
  • To add comments to your file, including to record in writing your refusal to grant access to your spouse or close relative upon your death;
  • To cease the dissemination of your information or to have any hyperlink attached to your name deindexed that allows access to your information by technological means, if its dissemination is illegal or seriously harms your reputation or privacy; or
  • To delete any of your information that is outdated or unjustified.

Processing and Refusal of Requests

If you would like more information on how we handle your personal information, if you have a complaint, or if you would like to submit a request to access or correct this data, please contact the person responsible for the protection of personal information at the following coordinates:

Pascal Quimper

(450) 218-6264
pascal@lesmanifestes.com

Reasonable fees may be charged by Les Manifestes for the transcription, reproduction, or transmission of any of your information upon request. Les Manifestes will inform you of the approximate fees to be paid for this before proceeding with the requested communication.

Les Manifestes may refuse your request for the following reasons:

  • Les Manifestes has a serious and legitimate interest in refusing the request;
  • Les Manifestes is required by law to retain your information;
  • The processing or communication of your information by Les Manifestes is necessary for the management of its activities; or
  • The processing or communication of your information by Les Manifestes is not permitted or is prohibited by law.

If Les Manifestes refuses your request, we will provide you with the reasons for our refusal, taking into account applicable legal and regulatory requirements.

Questions or Concerns

If you have any questions or concerns regarding this privacy policy or the handling of your personal information by Les Manifestes, please contact our privacy officer, Pascal Quimper, using the contact information above.